Customer service automation · One-time payment

WhatsApp AI Agent

An intelligent assistant designed to answer, guide, and redirect WhatsApp inquiries using your brand's tone of voice.

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Starting point

Your customers message you on WhatsApp, but they do not always get answers at the right time

Identify the signals limiting your business clarity, execution, or conversion potential.

  • You receive repeated questions about pricing, hours, services, location, processes, or availability, and your team spends too much time answering the same things.

  • Some inquiries arrive after hours or during high-demand moments, which can delay the first response.

  • Follow-up can depend too heavily on manual availability, making it harder to maintain a clear, fast, and organized experience.

The solution

A WhatsApp agent that responds for your brand and redirects when needed

Each component addresses a specific need and connects with the next stage of growth.

Answers Trained with Your Business Information

We train the agent with up to 30 questions or topics defined by your business: pricing, hours, services, location, processes, policies, timelines, common objections, or any key information you want to automate.

A Personalized Assistant with Your Brand Voice

We configure the agent to respond with language aligned with your brand: clear, friendly, professional, and consistent with the experience you want to offer.

Smart Redirection to Human Support

We design a flow so the agent knows when to guide, when to answer, and when to redirect the conversation to a real person on your team.

How we work

A clear process to configure your agent

  1. 01

    Initial Diagnosis

    We review how your inquiries come in, what types of questions you receive, and what needs to be automated to improve the user experience.

  2. 02

    Question and Answer Mapping

    We organize up to 30 key questions or topics with their answers, tone, and redirection criteria.

  3. 03

    Agent Configuration

    We create and configure the agent using your business information, brand voice, and defined support flow.

  4. 04

    Integration and Testing

    We integrate the agent with the messaging platform and test responses, redirects, and overall functionality.

  5. 05

    Delivery and Guidance

    We deliver the configured agent and walk you through how to use it, review it, and keep it updated.

Experiences that support our work

Hear from brands that have worked with U-Topic Marketing across strategy, content, and implementation.

  • Strategic Plan

    Lissy Diaz

    General Manager · Academia Los Pinares

  • SCALE AI™ Implementation

    Rebeca Paz

    General Manager · Del Lago Orgánico

  • Monica Catocho

    Founder · Mocato

  • Audit and direction

    Belkys Chang

    CEO · EAI Travel & Culture

  • Shirley Arias

    Marketing Support · Academia Los Pinares

  • Strategy and content

    EL STUDIO HN

Video testimonial

Service scope

What this service helps you achieve

response availability
24/7
Your customers can receive initial guidance without depending completely on manual availability.
trained questions
30
The agent responds with aligned, clear, and brand-consistent information.
smart handoff flow
1
Important conversations reach your team with more context.

Service offer

$597 USD

One-time setup. External tools or subscriptions are paid separately.

Would you rather ask first?

What is included

  • Complete technical setup.
  • Personalized assistant with your brand voice.
  • Up to 30 trained questions or topics.
  • Integration with a messaging platform.
  • Smart human handoff flow.
  • Initial functionality testing.
  • Basic guidance for using and updating the agent.

Best for

businesses that receive frequent WhatsApp inquiries and want to respond faster, more clearly, and more consistently while keeping the option for human support.

Frequently asked questions

Next step

Ready for more traffic?

Once your support is organized, the next step is to attract more inquiries with content and automation. Check out our SCALE AI implementation tiers.